Victoria and Saanich, BC
Next Truck for Victoria and Saanich HVAC companies
In Victoria and Saanich, a heat pump is mostly a heating decision, and homeowners call with rebate and financing questions first.
Facts checked by Dan Taylor. See the sources.
The short answer
Next Truck by Tekton Digital runs the software tools that catch and keep customers for HVAC companies across Canada, Victoria and Saanich among them. Both require the top zero carbon step for new homes, and the Victoria airport station logs only 31 cooling degree days a year, so most heat pump calls here are about heating. Dan Taylor works with owners on video, starting with the free Estimate Sweep, and runs missed-call text-back and estimate follow-up in their own accounts.
Victoria and Saanich, British Columbia at a glance
- Population
- 91,867 in Victoria and 117,735 in Saanich (2021 census)[1]
- How we meet
- On video, with Dan Taylor. In person only in Brantford, Brant County, Ancaster, Burlington, Oakville and Waterdown.
- Works with
- HVAC and home comfort companies across Canada
- First step
- The free Estimate Sweep
Victoria counted 91,867 people in the 2021 census, up 7.1% from 85,792 in 2016[1]. Saanich, next door, counted 117,735, up 3.1% from 114,148[2].
What heats and cools Victoria and Saanich
Natural gas comes from FortisBC, whose Vancouver Island Transmission System serves the Island[3]. Electricity comes from BC Hydro[4]. The City of Victoria uses 2,700 heating degree days a year and a July design temperature of 24°C[5]. Environment Canada's 1981 to 2010 normals give 2,931 heating degree days and 31 cooling degree days at Victoria International Airport, against 56 at Vancouver's airport[6].
So cooling demand here is low, and a heat pump is mostly a heating sale. The rules push the same way. Victoria requires emission level 4 of the Zero Carbon Step Code, the top step, for all new buildings, which usually means relying on electricity[7]. Saanich has required EL-4 for new Part 9 buildings, such as houses, since November 1, 2023[8].
Saanich also offers heat pump financing for homes heated with oil, gas or propane: up to $12,000 at 0%, repaid on the property tax bill. The deadline for the fall 2026 intake was October 13, 2026[9].
The rebates owners here will be asked about
- Electric heat. The Home Renovation Rebate pays up to $4,000 when a heat pump heats 80% of the home or more, and $1,500 at 50%[10].
- Gas heat. FortisBC's dual fuel rebate pays up to $4,000 to replace a gas furnace 15 or more years old with a heat pump and a new furnace, on installs from October 15, 2026. It cannot be combined with other FortisBC, provincial or federally funded rebates[11].
- Federal. The National Heat Pump Rebate pays $2,000, or up to $10,000 below median income, on installs from November 1, 2026[12].
- Income-qualified. The Energy Savings Program amount depends on the income level. See the program page[13].
The CleanBC rebate for switching a gas home to an all-electric heat pump closed for most homes on April 11, 2025[14]. Better Homes BC says its pages are not being updated during the election period[13], so check amounts before you quote. More on the BC page.
What that means for your phone and follow-up
Financing, a dual fuel rebate and a new federal rebate bring questions, mostly in the heating season. Next Truck by Tekton Digital runs your software's own tools to catch those calls:
- Every missed call gets a text back, including the call that rings out on a cold, wet morning.
- Estimate follow-up keeps heat pump quotes alive while homeowners wait on financing or a rebate.
- Review requests go out after every job, and from day 90 a maintenance plan can book fall tune-ups before the heating season.
How we work with Victoria and Saanich HVAC companies
Dan Taylor meets Victoria and Saanich owners on video from Brantford, Ontario, with calls booked in Pacific time. Next Truck runs your software's own tools in your own accounts, in Jobber, Housecall Pro or ServiceTitan, and keeps them running. Tekton is new to BC and has no clients in Victoria or Saanich yet, so the work starts with the free Estimate Sweep: you see it run on your own shop before you pay for anything.
Common questions
Can new homes in Victoria or Saanich heat with gas?
New homes in both are held to the top zero carbon step. Victoria requires emission level 4 of the Zero Carbon Step Code for all new buildings, and the City says meeting it usually means relying on electricity. Saanich has required EL-4 for new Part 9 buildings, such as houses, since November 1, 2023.
Do homeowners here need air conditioning?
Very little, by the numbers. Environment Canada's 1981 to 2010 normals give 31 cooling degree days at Victoria International Airport, against 56 at Vancouver's airport. The City of Victoria uses a July design temperature of 24°C. With so little cooling load, a heat pump here is mainly a heating decision.
Is Saanich's heat pump financing still open?
The deadline for the fall 2026 intake was October 13, 2026. The program lends up to $12,000 at 0% interest, repaid over 10 years on the property tax bill, for homes heated with oil, gas or propane. Check Saanich's financing page for the next intake before you mention it on a quote.
Does the new federal heat pump rebate apply here?
Yes, for installs on or after November 1, 2026. It pays $2,000, or up to $10,000 for households below median income, through a portal that opens in early 2027. An HVAC contractor must install the heat pump. FortisBC says its dual fuel rebate cannot be combined with federally funded rebates.
Have you worked with other HVAC companies in Victoria or Saanich?
Not yet. Tekton is new to BC and has no clients in Victoria or Saanich. The work starts with the free Estimate Sweep, so you see it run on your own shop before you pay for anything.
Sources
Every fact on this page was checked against these sources on .
- Statistics Canada, Census Profile 2021, Victoria census subdivision (2021A00055917034): population 2021 and 2016, percentage change, accessed November 3, 2026.
- Statistics Canada, Census Profile 2021, Saanich census subdivision (2021A00055917021): population 2021 and 2016, percentage change, accessed November 3, 2026.
- FortisBC Energy Inc., Annual Information Form 2024, accessed November 3, 2026.
- BC Hydro, Lower Mainland annual report 2022 (BC Hydro serves 95% of the province's population), accessed November 3, 2026.
- City of Victoria, Climatic and Seismic Data for the City of Victoria, information bulletin (March 11, 2025), accessed November 3, 2026.
- Environment and Climate Change Canada, Canadian Climate Normals 1981 to 2010, BC stations, degree days below 18°C, with the same query for degree days above 18°C, accessed November 3, 2026.
- City of Victoria, Low carbon new buildings, accessed November 3, 2026.
- District of Saanich, BC Energy Step Code and Zero Carbon Step Code, accessed November 3, 2026.
- District of Saanich, Heat Pump Financing Program, accessed November 3, 2026.
- Home Performance Stakeholder Council, BC Hydro and FortisBC Heat Pump Rebate and Requirement Changes, Effective May 1, 2025, accessed November 3, 2026.
- FortisBC, Dual fuel heating system rebate, accessed November 3, 2026.
- Government of Canada, One million home energy retrofits: the National Heat Pump Rebate (modified November 2, 2026), accessed November 3, 2026.
- Better Homes BC, Energy Savings Program, accessed November 3, 2026.
- Home Performance Stakeholder Council, CleanBC Better Homes Rebate Program Changes, Effective April 11, 2025, accessed November 3, 2026.
Nearby areas
Other areas we serve
Who we work with in Victoria and Saanich, British Columbia
Next Truck
Catch every call in Victoria and Saanich, all winter long.
We run your software's own tools for you, in your accounts, then keep them running.
If you like what the sweep books, Next Truck keeps doing it every month: $2,499 to set up, then $1,199 a month, +HST. Month to month, and everything stays yours if you leave.
Get the free Estimate Sweep
Increase revenue: every lead caught day or night, outstanding estimates reactivated, maintenance and service calls booked from the customers you already have. Cut expenses: the answering service goes, and your on-call tech is woken only for a real emergency. Free up admin time: we do the follow-up for your office. All in your company's name. It starts with a free 14-day Estimate Sweep of your unsold estimates and the customers due for a tune-up. Free, no contract, no card. Four shops a month.
- You see every text first, and the first 15 go out before the rest
- Missed-call text-back runs for the same 14 days
- At day 14 we take 20 minutes to go through what got booked