Surrey, BC
Next Truck for Surrey HVAC companies
Surrey keeps adding homeowners, and a new homeowner with no heat calls whoever answers first.
Facts checked by Dan Taylor. See the sources.
The short answer
Next Truck by Tekton Digital runs the software tools that catch and keep customers for HVAC companies across Canada, Surrey among them. Surrey added 50,435 people between 2016 and 2021, so every month brings homeowners who have never called your company before. Dan Taylor works with Surrey owners on video, starting with the free Estimate Sweep, and runs missed-call text-back and estimate follow-up in the owner's own accounts.
Surrey, British Columbia at a glance
- Population
- 568,322 (2021 census)[1]
- How we meet
- On video, with Dan Taylor. In person only in Brantford, Brant County, Ancaster, Burlington, Oakville and Waterdown.
- Works with
- HVAC and home comfort companies across Canada
- First step
- The free Estimate Sweep
Surrey counted 568,322 people in the 2021 census, up 9.7% from 517,887 in 2016[1]. That is 50,435 more people in five years. Vancouver, the larger city, added 30,762 over the same years[2].
What heats and cools Surrey
Natural gas comes from FortisBC, whose system serves Metro Vancouver and the Fraser Valley[3]. Electricity comes from BC Hydro[4]. The BC Building Code uses 2,750 heating degree days a year for Surrey, measured at 88 Avenue and 156 Street, and a July design temperature of 29°C, a degree warmer than Vancouver City Hall[5].
Growth is the local fact to plan around. More people means more homes, and since March 10, 2025, the Province has required most new buildings to meet at least EL-1 of the Zero Carbon Step Code. Local governments can require higher steps[6]. Each new household is also a customer who has not picked an HVAC company yet. Answering that first call is how a company gets on their list.
The rebates Surrey owners will be asked about
- Electric heat. The Home Renovation Rebate pays up to $4,000 when a heat pump heats 80% of the home or more, and $1,500 at 50%[7].
- Gas heat. FortisBC's dual fuel rebate pays up to $4,000 to replace a gas furnace 15 or more years old with a heat pump and a new furnace, on installs from October 15, 2026. It cannot be combined with other FortisBC, provincial or federally funded rebates[8].
- Federal. The National Heat Pump Rebate pays $2,000, or up to $10,000 below median income, on installs from November 1, 2026[9].
- Income-qualified. The Energy Savings Program amount depends on the income level. See the program page[10].
The CleanBC rebate for switching a gas home to an all-electric heat pump closed for most homes on April 11, 2025[11]. Better Homes BC says its pages are not being updated during the election period[10], so check amounts before you quote. More on the BC page.
What that means for your phone and follow-up
A growing city fills the phone with first-time callers who have not picked a company yet. Next Truck by Tekton Digital runs your software's own tools to catch those calls:
- Every missed call gets a text back, so a new homeowner hears from you.
- Estimate follow-up keeps heat pump and dual fuel quotes alive while homeowners check eligibility.
- Review requests go out after every job, and from day 90 a maintenance plan can bring first-time callers back every year.
How we work with Surrey HVAC companies
Dan Taylor meets Surrey owners on video from Brantford, Ontario, with calls booked in Pacific time. Next Truck runs your software's own tools in your own accounts, in Jobber, Housecall Pro or ServiceTitan, and keeps them running. Tekton is new to BC and has no clients in Surrey yet, so the work starts with the free Estimate Sweep: you see it run on your own shop before you pay for anything.
Common questions
How fast is Surrey growing?
Surrey counted 568,322 people in the 2021 census, up 9.7% from 517,887 in 2016. That is 50,435 more people in five years, against 30,762 for Vancouver over the same period. For an HVAC company, that means a steady flow of homeowners who have not chosen a company yet.
What heating and cooling figures does Surrey use?
The BC Building Code uses 2,750 heating degree days a year for Surrey, measured at 88 Avenue and 156 Street, and a July design temperature of 29°C, a degree above Vancouver City Hall. A heat loss calculation for sizing a heat pump starts from design figures like these, and the $4,000 Home Renovation Rebate requires one.
Is there a heat pump rebate for a gas-heated home in Surrey?
Yes, through FortisBC. The dual fuel rebate pays up to $4,000 for a heat pump with a new high-efficiency gas furnace, replacing one at least 15 years old, on installs from October 15, 2026. The CleanBC all-electric rebate for gas homes ended for most homes on April 11, 2025.
Does the new federal heat pump rebate apply in Surrey?
Yes, for installs on or after November 1, 2026. It pays $2,000, or up to $10,000 for households below median income, through a portal that opens in early 2027. An HVAC contractor must install the heat pump. FortisBC says its dual fuel rebate cannot be combined with federally funded rebates.
Have you worked with other Surrey HVAC companies?
Not yet. Tekton is new to BC and has no clients in Surrey. The work starts with the free Estimate Sweep, so you see it run on your own shop before you pay for anything.
Sources
Every fact on this page was checked against these sources on .
- Statistics Canada, Census Profile 2021, Surrey census subdivision (2021A00055915004): population 2021 and 2016, percentage change, accessed November 3, 2026.
- Statistics Canada, Census Profile 2021, Vancouver census subdivision (2021A00055915022): population 2021 and 2016, accessed November 3, 2026.
- FortisBC Energy Inc., Annual Information Form 2024, accessed November 3, 2026.
- BC Hydro, Lower Mainland annual report 2022, accessed November 3, 2026.
- BC Building Code 2018, Division B, Appendix C, Table C-2, Climatic Design Data, accessed November 3, 2026.
- Province of British Columbia, Zero Carbon Step Code, accessed November 3, 2026.
- Home Performance Stakeholder Council, BC Hydro and FortisBC Heat Pump Rebate and Requirement Changes, Effective May 1, 2025, accessed November 3, 2026.
- FortisBC, Dual fuel heating system rebate, accessed November 3, 2026.
- Government of Canada, One million home energy retrofits: the National Heat Pump Rebate (modified November 2, 2026), accessed November 3, 2026.
- Better Homes BC, Energy Savings Program, accessed November 3, 2026.
- Home Performance Stakeholder Council, CleanBC Better Homes Rebate Program Changes, Effective April 11, 2025, accessed November 3, 2026.
Nearby areas
Other areas we serve
Who we work with in Surrey, British Columbia
Next Truck
Catch every Surrey call, starting with the first one.
We run your software's own tools for you, in your accounts, then keep them running.
If you like what the sweep books, Next Truck keeps doing it every month: $2,499 to set up, then $1,199 a month, +HST. Month to month, and everything stays yours if you leave.
Get the free Estimate Sweep
Increase revenue: every lead caught day or night, outstanding estimates reactivated, maintenance and service calls booked from the customers you already have. Cut expenses: the answering service goes, and your on-call tech is woken only for a real emergency. Free up admin time: we do the follow-up for your office. All in your company's name. It starts with a free 14-day Estimate Sweep of your unsold estimates and the customers due for a tune-up. Free, no contract, no card. Four shops a month.
- You see every text first, and the first 15 go out before the rest
- Missed-call text-back runs for the same 14 days
- At day 14 we take 20 minutes to go through what got booked