Next Truck for HVAC companies across Ontario

Ontario at a glance

How we meet

On video, with Dan Taylor. In person only in Brantford, Brant County, Ancaster, Burlington, Oakville and Waterdown.

Works with

HVAC and home comfort companies across Canada

First step

The free Estimate Sweep

Next Truck by Tekton Digital runs the software tools that catch and keep customers for HVAC and home comfort companies across Canada. Dan Taylor runs it from Brantford. This page gathers what an Ontario HVAC owner works with every day: the utilities, the rebates and loans homeowners ask about, and the rules of the trade. Each fact links to its source.

Who we serve in Ontario

Tekton works with HVAC companies anywhere in the province, on video. Dan meets owners in person only in Brantford, Brant County, Ancaster, Burlington, Oakville and Waterdown. Everywhere else, the first conversation, the 20-minute day-14 review and the setup all happen on a video call, and the work runs in your own accounts.

Gas and electric utilities

Enbridge Gas runs the Home Renovation Savings program with Save on Energy. A home heated mainly by natural gas from a utility other than Enbridge is not eligible for its gas-home rebate⁠^[1].

That matters in two places. Kitchener Utilities, run by the City of Kitchener, supplies natural gas in Kitchener⁠^[2]. Utilities Kingston supplies gas in central Kingston⁠^[3], and the City of Kingston offers its own heat pump rebate for Utilities Kingston gas homes at the same amounts as the provincial gas-home rebate: $500 per ton up to $2,000, and $3,000 for ground source⁠^[4]⁠^[1].

Electricity comes from local utilities such as Toronto Hydro, Hydro Ottawa, Alectra, London Hydro, Enova, ENWIN, Oshawa Power, Elexicon and Kingston Hydro, with Hydro One serving the rural edges⁠^[5].

The rebates and loans Ontario homeowners ask about

Home Renovation Savings. Enbridge Gas and Save on Energy pay on heat pumps⁠^[1]:

• In a home heated with electricity, oil, propane or wood: $1,250 per ton up to $7,500 for a cold-climate air source heat pump, and $2,000 per ton up to $12,000 for ground source.
• In an Enbridge gas home: $500 per ton up to $2,000 for a cold-climate air source heat pump, and $3,000 for ground source.
• Furnaces get nothing, including a furnace kept as backup beside the heat pump.
• Replacing an existing heat pump is not eligible, and the rebate cannot be stacked with other Enbridge Gas, Save on Energy or Government of Ontario incentives.
• A $500 Multi-Upgrade Bonus applies to homeowners on the assessment path who install three or more qualified upgrades, with a post-renovation assessment on or after January 5, 2026.

Energy Affordability Program. Since September 2025, eligible income-qualified homeowners with oil heating may get a cold-climate heat pump for free⁠^[6].

The new federal heat pump rebate. It covers installs on or after November 1, 2026: $2,000, or up to $10,000 for households below median income. For a family of four in Ontario, that limit is $146,217 in after-tax income. The unit has to be on the eligible product list and installed by an HVAC contractor. The online portal opens in early 2027 and the program is expected to close in March 2034⁠^[7].

The federal oil grant has closed. The Oil to Heat Pump Affordability grant took its last applications on July 31, 2026⁠^[8].

City programs. Some cities add their own loans. Toronto has the Home Energy Loan Program, Ottawa has Better Homes Ottawa and London has BetterHomes London. Each city page has the details and the source.

The rules of the trade in Ontario

• Gas licensing. A G2 certificate is the minimum to work on gas-fired appliances without supervision, and a G3 holder works only under supervision⁠^[9]. Since January 1, 2026, a G3 holder who certified through the challenge exam needs proof of 450 hours of G3 work before enrolling in a G2 program⁠^[10].
• Refrigerants. Buying or handling refrigerant takes an Ozone Depletion Prevention card. The course takes one day, the pass mark is 75%, and the card lasts 5 years. The card alone does not let a tech work on or fix refrigeration equipment⁠^[11].
• Door-to-door sales. Furnaces, air conditioners, air cleaners, water heaters and duct cleaning can be sold at the door only when the homeowner contacted the business first and invited the visit. Homeowners get a 10-day cooling-off period from the day they receive a written copy of the agreement⁠^[12].
• Liens on home equipment. The Homeowner Protection Act bans registering notices of security interest on consumer goods such as furnaces, air conditioning equipment and water heaters. It became law on June 6, 2024⁠^[13].

What this means for your phone and follow-up

Rebate questions come in by phone, often while your techs are on a job. Next Truck runs your software's own tools to catch them:

• Every missed call gets a text back.
• Estimate follow-up checks in on heat pump quotes while the homeowner sorts out rebates and loans.
• Review requests go out after every job.
• From day 90, a maintenance plan can book the spring and fall tune-ups.

Clear rules help the sales side too. A quote that says plainly what qualifies, and door visits only when the homeowner invited you, keep the company within the door-to-door rules.

The first step is the free Estimate Sweep: 14 days on your own unsold estimates and tune-up customers. Free, no contract, no card.

Ontario cities we cover

Pages for the larger Ontario markets, worked on video:

• Toronto
• Ottawa
• Mississauga
• London
• Barrie
• Windsor

Pages closer to Brantford:

• Brantford
• Paris and the County of Brant
• Ancaster
• Burlington
• Hamilton
• Cambridge
• Kitchener-Waterloo
• Woodstock

Common questions

Sources

Every fact on this page was checked against these sources on November 3, 2026.

1. Home Renovation Savings (Enbridge Gas and Save on Energy), Help and support, accessed November 3, 2026.
2. City of Kitchener, Utility rates (Kitchener Utilities natural gas), accessed November 3, 2026.
3. Queen's University, Off-Campus Living, Utilities Kingston student guide, accessed November 3, 2026.
4. City of Kingston, Apply for the Better Homes Kingston program, accessed November 3, 2026.
5. IESO, Find your local utility, accessed November 3, 2026.
6. Save on Energy, News and updates (Energy Affordability Program heat pumps for oil-heated homes, September 2025), accessed November 3, 2026.
7. Government of Canada, One million home energy retrofits: the heat pump rebate (modified November 2, 2026), accessed November 3, 2026.
8. Natural Resources Canada, Oil to Heat Pump Affordability grant (closed July 31, 2026), accessed November 3, 2026.
9. TSSA, Consumer stories (G2 and G3 gas technician certificates), accessed November 3, 2026.
10. TSSA, New requirement for Fuels G2 enrolment: proof of G3 work experience for challenge certificate holders, accessed November 3, 2026.
11. Government of Ontario, Certificate to handle refrigerants, accessed November 3, 2026.
12. Government of Ontario, Door-to-door sales and home service contracts (updated June 19, 2026), accessed November 3, 2026.
13. Government of Ontario, Notices of security interest, accessed November 3, 2026.