Catch the call

Every call gets caught.

  • Missed-call text-backA missed call gets a text in your company's name, so the caller has a way to reach you before they dial the next company. It runs through the sweep and stays on.
  • After-hours lead captureWhen nobody can pick up, an automated receptionist answers in your company's name, takes the details, books the visit and texts the caller a confirmation. It does the job of an answering service, so that fee goes away.
  • Your on-call tech, only when it mattersA no-heat call in winter or a smell of gas goes straight to the tech on call. A tune-up request waits for the morning. Anyone who smells gas or has a CO alarm sounding is told to leave the house and call 911 first.
Missed-call text-back →

Missed call · 7:42 pm Sample

Hi, it's Larkfield Heating. Is your heat out?

Yes, furnace stopped.

Texted back automatically

Win the job

Every estimate followed up until you hear yes or no.

  • Estimate follow-up, by text and emailEvery estimate gets followed up until you hear yes or no. A yes or a question goes to your office.
  • The monthly sweepNew unsold estimates get swept every month.
  • Review requestsA review request goes out after every job.
Estimate follow-up →

Estimate sent Sample

  1. Day 1
  2. Day 3
  3. Day 7
  4. Yes
Review request after the job

Bring them back

Past customers hear from you.

  • Tune-up reminders, by text and emailPast customers hear from you when a tune-up is due, before the season starts.
  • Seasonal emailA seasonal email to your customer list, consented contacts only.
  • Replacement reminders and win-backCustomers with ageing equipment hear from you before it fails, and past customers who went quiet get one more reason to call.
  • Maintenance plan, from day 90At day 90 we can launch a maintenance plan. $0 to set up. 15% of first-year membership revenue on members signed through the plan we launch. Nothing after year one.
Maintenance plans →

Next 12 months Sample

  1. MarTune-up reminder
  2. JunTune-up reminder
  3. SepTune-up reminder
  4. NovTune-up booked

Every month

One page. What got booked.

You get a one-page count every month of what got booked, and you can check it against your own software.

All of it for one investment: $2,499 to set up, then $1,199 a month, +HST →

What got bookedSample

SM
Sam M.Quoted in June
Booked
RA
Ruth A.Tune-up due
Booked
TR
Tom R.Asked to wait until spring
Follow up

See it work first.

The free Estimate Sweep runs on your shop before you pay for anything.