Ottawa, Ontario
Next Truck for Ottawa HVAC companies, built for the cold
Ottawa sees 47 days a year of wind chill below -20, and on those days a homeowner with no heat wants a person or a reply right away.
Facts checked by Dan Taylor. See the sources.
The short answer
Next Truck by Tekton Digital runs the software tools that catch and keep customers for HVAC companies across Canada, Ottawa among them. Ottawa's winters are long and hard, so every no-heat call that rings out puts a job at risk. Dan Taylor works with Ottawa owners on video, starting with the free Estimate Sweep, and runs missed-call text-back and estimate follow-up in the owner's own accounts.
Ottawa, Ontario at a glance
- Population
- 1,017,449 (2021 census)[1]
- How we meet
- On video, with Dan Taylor. In person only in Brantford, Brant County, Ancaster, Burlington, Oakville and Waterdown.
- Works with
- HVAC and home comfort companies across Canada
- First step
- The free Estimate Sweep
Ottawa counted 1,017,449 people in the 2021 census, up 8.9% from 2016[1].
Next Truck by Tekton Digital runs the software tools that catch and keep calls for HVAC companies across Canada. Dan Taylor works with Ottawa owners on video.
What heats and cools Ottawa
Electricity in Ottawa comes from Hydro Ottawa[2], and natural gas from Enbridge Gas[3]. Ontario's Building Code puts Ottawa at 4,440 heating degree days a year, against 3,520 for Toronto, with a January design temperature of -25°C[4].
Cold is the local fact. Environment and Climate Change Canada's 1981 to 2010 climate normals count 47 days a year with a wind chill below -20 and 16 days with temperatures below -20°C[5]. Summer brings 260 cooling degree days a year[5], and winter sets the pace for an Ottawa HVAC company.
The rebates and loans Ottawa owners ask about
Ottawa has its own program. Better Homes Ottawa is the City's home energy loan program. Its site offers a $600 reduction on the loan after completing the program and notes that funding is limited[6].
The provincial and federal programs apply here too. Home Renovation Savings pays on cold-climate air source heat pumps: $500 per ton up to $2,000 in an Enbridge gas home, and $1,250 per ton up to $7,500 in a home heated with electricity, oil, propane or wood. Furnaces get no rebate, and the furnace kept as backup is not eligible either[7].
The new federal heat pump rebate covers installs on or after November 1, 2026. It pays $2,000, or up to $10,000 for households below median income, and the online portal opens in early 2027[8]. Oil-heated homes lost one option this year: the federal Oil to Heat Pump Affordability grant closed to applications on July 31, 2026[9].
What that means for your phone and follow-up
In an Ottawa cold snap, the phone is the bottleneck. Next Truck runs your software's own tools so those calls still get a reply:
- Every missed call gets a text back, including the no-heat call that rings out at 6 am.
- Estimate follow-up checks in on heat pump quotes while the homeowner sorts out the loan and the rebates.
- Review requests go out after every job.
- From day 90, a maintenance plan can book fall furnace tune-ups before the first hard freeze.
How we work with Ottawa HVAC companies
Dan Taylor meets Ottawa owners on video. He starts with how calls come in on a cold morning and where they drop. Next Truck runs your software's own tools in your own accounts, in Jobber, Housecall Pro or ServiceTitan, and keeps them running. Tekton is new to Ottawa and has no clients here yet. You can judge the work first with the free Estimate Sweep: you see it run on your own shop before you pay for anything.
Common questions
Does the Enbridge heat pump rebate cover furnaces in Ottawa?
No. Home Renovation Savings, run by Enbridge Gas and Save on Energy, pays rebates on heat pumps only. A new furnace gets nothing, and neither does a furnace kept as backup beside a heat pump. An Ottawa home heated with Enbridge gas can get up to $2,000 on a cold-climate air source heat pump.
What is Better Homes Ottawa?
It is the City of Ottawa's home energy loan program. Its site offers a $600 reduction on the loan after completing the program and notes that funding is limited. We could not confirm the current loan rates, so send homeowners to the program site for the terms before they plan around them.
Do you meet Ottawa owners in person?
Dan Taylor works with Ottawa HVAC owners on video, from the first conversation to the 20-minute day-14 review. He meets owners in person only in Brantford, Brant County, Ancaster, Burlington, Oakville and Waterdown. Everything gets built in your own accounts, so video covers the whole job from start to finish.
Have you worked with other Ottawa HVAC companies?
Not yet. Tekton is new to Ottawa and has no clients here. That is why the work starts with the free Estimate Sweep. You see it run on your own shop before you pay for anything.
Sources
Every fact on this page was checked against these sources on .
- Statistics Canada, Table 98-10-0002-01, Population and dwelling counts: Canada and census subdivisions (Ottawa, CV), accessed November 3, 2026.
- IESO, Find your local utility, accessed November 3, 2026.
- Enbridge Gas, Municipalities (City of Ottawa listed among the municipalities Enbridge Gas serves), accessed November 3, 2026.
- Government of Ontario, 2024 Building Code Compendium, SB-1 Climatic and Seismic Data, Table 2, accessed November 3, 2026.
- Environment and Climate Change Canada, Canadian Climate Normals 1981 to 2010, Ontario stations, accessed November 3, 2026.
- Better Homes Ottawa, City of Ottawa loan program, accessed November 3, 2026.
- Home Renovation Savings (Enbridge Gas and Save on Energy), Help and support, accessed November 3, 2026.
- Government of Canada, One million home energy retrofits: the heat pump rebate (modified November 2, 2026), accessed November 3, 2026.
- Natural Resources Canada, Oil to Heat Pump Affordability grant (closed July 31, 2026), accessed November 3, 2026.
Nearby areas
Other areas we serve
Who we work with in Ottawa, Ontario
Next Truck
Catch every no-heat call in Ottawa, day or night.
We run your software's own tools for you, in your accounts, then keep them running all winter.
If you like what the sweep books, Next Truck keeps doing it every month: $2,499 to set up, then $1,199 a month, +HST. Month to month, and everything stays yours if you leave.
Get the free Estimate Sweep
Increase revenue: every lead caught day or night, outstanding estimates reactivated, maintenance and service calls booked from the customers you already have. Cut expenses: the answering service goes, and your on-call tech is woken only for a real emergency. Free up admin time: we do the follow-up for your office. All in your company's name. It starts with a free 14-day Estimate Sweep of your unsold estimates and the customers due for a tune-up. Free, no contract, no card. Four shops a month.
- You see every text first, and the first 15 go out before the rest
- Missed-call text-back runs for the same 14 days
- At day 14 we take 20 minutes to go through what got booked