British Columbia
Next Truck for HVAC companies in British Columbia
BC homeowners call with rebate questions before they ask for a heat pump quote, and the company that answers first gets the job.
Facts checked by Dan Taylor. See the sources.
The short answer
Next Truck by Tekton Digital runs the software tools that catch and keep customers for HVAC companies across Canada. In BC the rebates have shifted: the CleanBC fuel-switch rebate ended for most homes in 2025, and a new federal heat pump rebate covers installs from November 1, 2026. Dan Taylor works with BC owners on video, starting with the free Estimate Sweep, and runs missed-call text-back and estimate follow-up in the owner's own accounts.
British Columbia at a glance
- How we meet
- On video, with Dan Taylor. In person only in Brantford, Brant County, Ancaster, Burlington, Oakville and Waterdown.
- Works with
- HVAC and home comfort companies across Canada
- First step
- The free Estimate Sweep
Next Truck by Tekton Digital runs the software tools that catch and keep customers for HVAC companies across Canada. In BC, all of the work happens on video with Dan Taylor, who runs Tekton from Brantford, Ontario. Tekton is new to BC and has no clients here yet. This page sets out what we checked about the province before we ask anyone to work with us.
Who we work with in BC
We work with owner-run HVAC and home comfort companies in Metro Vancouver, the Fraser Valley, the Okanagan and on Vancouver Island. Calls are booked in Pacific time, so the time difference with Ontario is ours to manage. Next Truck runs in your own accounts, in Jobber, Housecall Pro or ServiceTitan, and they stay in your name.
Who supplies the gas and the power
FortisBC is the largest natural gas distributor in BC, with about 1,098,400 customers. Its pipelines serve Metro Vancouver and the Fraser Valley, Vancouver Island and the Sunshine Coast, and Southern Interior communities including the Okanagan Valley[1]. BC Hydro supplies electricity to 95% of the province's population[2].
Kelowna is different. FortisBC sells electricity there too, to about 154,270 direct customers across the Southern Interior[3]. That changes where homeowners apply: BC Hydro customers send Home Renovation Rebate claims to BC Hydro, and FortisBC electric customers send them to FortisBC[4].
Cooling matters for health as well as comfort. The BC Coroners Service found that 98% of the 619 heat deaths in the 2021 heat dome happened indoors, mostly in homes without adequate cooling[5].
The rebates as they stand on November 3, 2026
Start with the one that is gone. The CleanBC rebate for switching a gas, oil or propane home to an all-electric heat pump ended on April 11, 2025, for most homes. It continues only for income-qualified homes and for homes at or north of 100 Mile House[6]. Older pages online still describe it, so expect homeowners to ask.
These are open:
- Home Renovation Rebate, for homes heated with electricity. Up to $4,000 when the heat pump heats 80% or more of the home, and $1,500 when it heats 50% or more. Since May 1, 2025, the $4,000 rebate needs a cold-climate heat pump and a room-by-room or block heat loss calculation[7]. BC Hydro's extra $1,000 bonus covered heat pumps installed and invoiced from August 1 to October 31, 2026, so it has ended[8].
- FortisBC dual fuel rebate. Up to $4,000 for a new ducted heat pump paired with a new high-efficiency gas furnace, replacing a gas furnace at least 15 years old, on installs completed on or after October 15, 2026. A second qualifying upgrade can add a $300 bonus. FortisBC says this rebate cannot be combined with other FortisBC, provincial or federally funded rebate programs[9]. Income-qualified homes can get up to $8,000, plus a $350 bonus[10].
- Energy Savings Program, income-qualified. Eligibility depends on household income, household size and the home's assessed value, across three income levels. The top level is for homes switching from gas, propane or oil heat to an electric heat pump, and it reaches a household of four earning up to $189,800[11]. The current rules apply to invoices dated on or after July 6, 2026[21]. The rebate amount depends on the income level, so check the current figure on the Energy Savings Program page.
- National Heat Pump Rebate, federal. It covers installs on or after November 1, 2026: $2,000, or up to $10,000 for households below median income. The heat pump must be installed by an HVAC contractor, and the online portal opens in early 2027[12].
The federal Oil to Heat Pump Affordability program is closed. July 31, 2026 was the last day to apply[13].
The Better Homes BC pages say they are not being updated during the provincial election period, except for public health and safety or statutory topics[4][11]. Check current amounts there before you quote them to a homeowner.
The rules that shape the work
- Zero Carbon Step Code. Since March 10, 2025, the Province requires most new buildings to meet at least EL-1, and local governments can require higher steps[14].
- Vancouver. Since January 2022, new low-rise homes have needed electric space and water heating. City Council kept that rule in November 2024[15].
- Victoria, Saanich and Nanaimo. Victoria requires emission level 4, the top step, for all new buildings[16]. Saanich has required EL-4 for new Part 9 buildings since November 1, 2023[17], and Nanaimo for new Part 3 and Part 9 buildings since July 1, 2024[18]. Part 9 covers single-family homes, duplexes and townhomes[16].
- Technical Safety BC permits. Most residential heat pump installs need an electrical permit and a licensed electrical contractor. Modifying or removing a gas furnace or boiler also needs a gas permit[19].
- Class B gasfitter. Since January 1, 2025, new Class B gasfitters need the Red Seal endorsement from SkilledTradesBC. Existing certified Class B gasfitters are not affected[20].
What this means for your phone and follow-up
With one rebate gone, a new federal one starting and the provincial pages paused, homeowners call to ask before they ask for a quote. Is the CleanBC rebate still there? Does the FortisBC rebate stack with the federal one? Which one fits my house? Next Truck runs your software's own tools to catch those calls and keep the job moving:
- Every missed call gets a text back, including the call that rings out on a cold morning or a hot afternoon.
- Estimate follow-up checks in on heat pump and dual fuel quotes while the homeowner sorts out eligibility.
- Review requests go out after every job.
- From day 90, a maintenance plan can fill the spring and fall tune-up weeks.
BC cities we cover
Each city page covers its own utilities, climate figures, local rules and growth:
- Vancouver: all-electric heating for new low-rise homes.
- Surrey: the city's growth and the homes it brings.
- Burnaby: the City's own climate values, with a separate set for the SFU area on Burnaby Mountain.
- Kelowna: FortisBC for both gas and electricity.
- Victoria and Saanich: zero carbon rules for new homes.
- Abbotsford: Fraser Valley summers.
Common questions
Do you work with BC HVAC companies in person?
No. Dan Taylor works with BC owners on video, from the first conversation to the 20-minute day-14 review. He meets owners in person only in Brantford, Brant County, Ancaster, Burlington, Oakville and Waterdown in Ontario. Calls are booked in Pacific time, and everything gets built in your own accounts.
Is the CleanBC heat pump rebate for gas homes still available?
For most homes, no. The CleanBC rebate for switching from gas, oil or propane to an all-electric heat pump ended on April 11, 2025. It continues only for income-qualified homes and homes at or north of 100 Mile House. FortisBC's dual fuel rebate and the new federal rebate are the open options for most gas homes.
Can a homeowner combine the FortisBC dual fuel rebate with the federal rebate?
FortisBC's terms say the dual fuel rebate cannot be combined with other FortisBC, provincial or federally funded rebate programs. The federal National Heat Pump Rebate covers installs from November 1, 2026, with a portal opening in early 2027. Have homeowners confirm with FortisBC before they count on both.
What permits does a heat pump install need in BC?
Technical Safety BC says most residential heat pump installs need an electrical permit and a licensed electrical contractor. If the job modifies or removes a natural gas furnace or boiler, it also needs a gas permit. Dual fuel systems for the FortisBC rebate must be installed by a licensed gas contractor.
Why might the rebate amounts on Better Homes BC be out of date?
The Better Homes BC pages carry a notice that they are not being updated during the provincial election period, except for health, safety or statutory topics. Amounts could change once that period ends. Check the program pages, BC Hydro and FortisBC on the day you quote, and keep the rebate wording your office uses current.
Have you worked with BC HVAC companies before?
Not yet. Tekton is new to BC and has no clients here. That is why the work starts with the free Estimate Sweep. You see it run on your own shop before you pay for anything.
Sources
Every fact on this page was checked against these sources on .
- FortisBC Energy Inc., Annual Information Form 2024, accessed November 3, 2026.
- BC Hydro, Lower Mainland annual report 2022, accessed November 3, 2026.
- FortisBC Inc., Annual Information Form 2024, accessed November 3, 2026.
- Better Homes BC, Home Renovation Rebate Program (election period notice, rebates and where to apply), accessed November 3, 2026.
- BC Coroners Service, Extreme Heat and Human Mortality: A Review of Heat-Related Deaths in B.C. in Summer 2021 (June 7, 2022), accessed November 3, 2026.
- Home Performance Stakeholder Council, CleanBC Better Homes Rebate Program Changes, Effective April 11, 2025, accessed November 3, 2026.
- Home Performance Stakeholder Council, BC Hydro and FortisBC Heat Pump Rebate and Requirement Changes, Effective May 1, 2025, accessed November 3, 2026.
- BC Hydro, Heat pump bonus and contest, 2026, accessed November 3, 2026.
- FortisBC, Dual fuel heating system rebate, accessed November 3, 2026.
- FortisBC, Dual fuel heating system rebate, income qualified, accessed November 3, 2026.
- Better Homes BC, Energy Savings Program, accessed November 3, 2026.
- Government of Canada, One million home energy retrofits: the National Heat Pump Rebate (modified November 2, 2026), accessed November 3, 2026.
- Natural Resources Canada, Oil to Heat Pump Affordability program, accessed November 3, 2026.
- Province of British Columbia, Zero Carbon Step Code, accessed November 3, 2026.
- Daily Hive, City of Vancouver to continue natural gas ban for heating new homes after all (November 28, 2024), accessed November 3, 2026.
- City of Victoria, Low carbon new buildings, accessed November 3, 2026.
- District of Saanich, BC Energy Step Code and Zero Carbon Step Code, accessed November 3, 2026.
- City of Nanaimo, BC Energy Step Code and Zero Carbon Code, accessed November 3, 2026.
- Technical Safety BC, Heat pumps, accessed November 3, 2026.
- Technical Safety BC, Class B gas fitter, accessed November 3, 2026.
- Better Homes BC, Energy Savings Program rebate eligibility requirements, effective for invoices dated on or after July 6, 2026 (PDF), accessed November 3, 2026.
Nearby areas
Other areas we serve
Who we work with in British Columbia
Next Truck
Catch every BC call, from the Fraser Valley to the Island.
We run your software's own tools for you, in your accounts, then keep them running.
If you like what the sweep books, Next Truck keeps doing it every month: $2,499 to set up, then $1,199 a month, +HST. Month to month, and everything stays yours if you leave.
Get the free Estimate Sweep
Increase revenue: every lead caught day or night, outstanding estimates reactivated, maintenance and service calls booked from the customers you already have. Cut expenses: the answering service goes, and your on-call tech is woken only for a real emergency. Free up admin time: we do the follow-up for your office. All in your company's name. It starts with a free 14-day Estimate Sweep of your unsold estimates and the customers due for a tune-up. Free, no contract, no card. Four shops a month.
- You see every text first, and the first 15 go out before the rest
- Missed-call text-back runs for the same 14 days
- At day 14 we take 20 minutes to go through what got booked