London, Ontario
Next Truck for London, Ontario HVAC companies
BetterHomes London loans cover heat pumps, and homeowners weighing one have questions for whoever answers the phone.
Facts checked by Dan Taylor. See the sources.
The short answer
Next Truck by Tekton Digital runs the software tools that catch and keep customers for HVAC companies across Canada, London among them. The City's BetterHomes London program offers loans of up to $40,000 plus up to $10,000 in incentives, and heat pumps are eligible, so homeowners call with questions before they ask for a quote. Dan Taylor works with London owners on video, starting with the free Estimate Sweep, and runs missed-call text-back and estimate follow-up in the owner's own accounts.
London, Ontario at a glance
- Population
- 422,324 (2021 census)[1]
- How we meet
- On video, with Dan Taylor. In person only in Brantford, Brant County, Ancaster, Burlington, Oakville and Waterdown.
- Works with
- HVAC and home comfort companies across Canada
- First step
- The free Estimate Sweep
London counted 422,324 people in the 2021 census, up 10.0% from 2016[1].
Next Truck by Tekton Digital runs the software tools that catch and keep calls for HVAC companies across Canada. Dan Taylor works with London owners on video.
What heats and cools London
Electricity in London comes from London Hydro[2], and natural gas from Enbridge Gas[3]. Ontario's Building Code puts London at 3,900 heating degree days a year[4]. Environment and Climate Change Canada's 1981 to 2010 climate normals give London 255 cooling degree days a year[5].
Humidity is the local fact. The same normals count 18.1 days a year in London with a humidex of 35 or more[5]. Those are the days a homeowner whose AC quits picks up the phone.
The rebates and loans London owners ask about
London has its own program. The City's BetterHomes London program offers low-interest loans of up to $40,000 for home upgrades, repaid through the property tax bill over 10 to 20 years, plus incentives of up to $10,000 based on energy savings. Heat pumps are on the list of eligible upgrades. The City said in April 2026 that applications would open in spring 2026 and continue while funds are available[6].
The provincial and federal programs sit beside it. Home Renovation Savings pays on cold-climate air source heat pumps: $500 per ton up to $2,000 in an Enbridge gas home, and $1,250 per ton up to $7,500 in a home heated with electricity, oil, propane or wood. Furnaces get no rebate, and the furnace kept as backup is not eligible either[7].
The new federal heat pump rebate covers installs on or after November 1, 2026. It pays $2,000, or up to $10,000 for households below median income. The online portal opens in early 2027[8].
What that means for your phone and follow-up
Homeowners weighing a City loan and two rebates ask questions before booking. Next Truck runs your software's own tools to keep the job moving:
- Every missed call gets a text back, including the call that rings out on a humid afternoon.
- Estimate follow-up checks in on heat pump quotes while the homeowner waits on loan approval.
- Review requests go out after every install.
- From day 90, a maintenance plan can book the spring AC tune-up and the fall heat pump check.
How we work with London HVAC companies
Dan Taylor meets London owners on video. Next Truck runs your software's own tools in your own accounts, in Jobber, Housecall Pro or ServiceTitan, and keeps them running. Tekton is new to London and has no clients here yet. You can judge the work first with the free Estimate Sweep: you see it run on your own shop before you pay for anything.
Common questions
Does BetterHomes London cover heat pumps?
Yes. The City of London lists heat pumps among the upgrades eligible for BetterHomes London. The program offers low-interest loans of up to $40,000, repaid through the property tax bill over 10 to 20 years, plus incentives of up to $10,000 based on energy savings. Applications run while funds are available.
Can a London homeowner get a rebate on a new furnace?
No. Home Renovation Savings pays rebates on heat pumps only, and a furnace kept as backup beside a new heat pump gets nothing either. A London home heated with Enbridge gas can get up to $2,000 on a cold-climate air source heat pump, and the new federal heat pump rebate is a separate program to check.
How can my company handle all the rebate questions without tying up the office?
Write the common answers down in wording you approve, so whoever picks up gives the same one: what BetterHomes London covers, whether a furnace qualifies, how the federal rebate works. Estimate follow-up then checks in on the quote while the homeowner arranges the loan.
Do you meet London owners in person?
Dan Taylor works with London HVAC owners on video, from the first conversation to the 20-minute day-14 review. He meets owners in person only in Brantford, Brant County, Ancaster, Burlington, Oakville and Waterdown. Everything gets built in your own accounts, so video covers the whole job from start to finish.
Have you worked with other London HVAC companies?
Not yet. Tekton is new to London and has no clients here. That is why the work starts with the free Estimate Sweep. You see it run on your own shop before you pay for anything.
Sources
Every fact on this page was checked against these sources on .
- Statistics Canada, Table 98-10-0002-01, Population and dwelling counts: Canada and census subdivisions (London, CY), accessed November 3, 2026.
- IESO, Find your local utility, accessed November 3, 2026.
- Enbridge Gas, Municipalities (City of London listed among the municipalities Enbridge Gas serves), accessed November 3, 2026.
- Government of Ontario, 2024 Building Code Compendium, SB-1 Climatic and Seismic Data, Table 2, accessed November 3, 2026.
- Environment and Climate Change Canada, Canadian Climate Normals 1981 to 2010, Ontario stations, accessed November 3, 2026.
- City of London, City of London launches BetterHomes program to support energy-efficient home upgrades (April 23, 2026), accessed November 3, 2026.
- Home Renovation Savings (Enbridge Gas and Save on Energy), Help and support, accessed November 3, 2026.
- Government of Canada, One million home energy retrofits: the heat pump rebate (modified November 2, 2026), accessed November 3, 2026.
Nearby areas
Other areas we serve
Who we work with in London, Ontario
Next Truck
Catch every London heat pump call, then follow up.
We run your software's own tools for you, in your accounts, then keep them running.
If you like what the sweep books, Next Truck keeps doing it every month: $2,499 to set up, then $1,199 a month, +HST. Month to month, and everything stays yours if you leave.
Get the free Estimate Sweep
Increase revenue: every lead caught day or night, outstanding estimates reactivated, maintenance and service calls booked from the customers you already have. Cut expenses: the answering service goes, and your on-call tech is woken only for a real emergency. Free up admin time: we do the follow-up for your office. All in your company's name. It starts with a free 14-day Estimate Sweep of your unsold estimates and the customers due for a tune-up. Free, no contract, no card. Four shops a month.
- You see every text first, and the first 15 go out before the rest
- Missed-call text-back runs for the same 14 days
- At day 14 we take 20 minutes to go through what got booked