Kelowna, BC
Next Truck for Kelowna HVAC companies
Kelowna's phones ring in January and in July, and the company that answers first gets the job.
Facts checked by Dan Taylor. See the sources.
The short answer
Next Truck by Tekton Digital runs the software tools that catch and keep customers for HVAC companies across Canada, Kelowna among them. Kelowna has cold winters, a 33°C design summer and FortisBC for both gas and electricity, so heat pump and rebate questions come all year. Dan Taylor works with Kelowna owners on video, starting with the free Estimate Sweep, and runs missed-call text-back and estimate follow-up in the owner's own accounts.
Kelowna, British Columbia at a glance
- Population
- 144,576 (2021 census)[1]
- How we meet
- On video, with Dan Taylor. In person only in Brantford, Brant County, Ancaster, Burlington, Oakville and Waterdown.
- Works with
- HVAC and home comfort companies across Canada
- First step
- The free Estimate Sweep
Kelowna counted 144,576 people in the 2021 census, up 13.5% from 127,390 in 2016[1]. The wider Kelowna area grew 14% over the same five years, the fastest of any metro area in Canada[2].
What heats and cools Kelowna
FortisBC supplies both fuels in Kelowna. Its gas system serves the Okanagan Valley[3], and it sells electricity to about 154,270 direct customers in the Southern Interior, Kelowna among them[4].
The BC Building Code uses 3,400 heating degree days a year and a July design temperature of 33°C, against 28°C at Vancouver City Hall[5]. Environment Canada's 1981 to 2010 normals give 3,741 heating degree days and 153 cooling degree days at Kelowna airport, and 3,342 and 237 at the Burnetts Nursery station[6].
In October 2025 FortisBC began an $18.6 million substation upgrade in downtown Kelowna. It named population growth, electric vehicles, heat pumps and denser housing as the reasons demand is rising, and said it added more than 10,000 electricity customers in Kelowna over five years[7].
The rebates Kelowna owners will be asked about
- Electric heat. The Home Renovation Rebate pays up to $4,000 when a heat pump heats 80% of the home or more, and $1,500 at 50%[8]. FortisBC electric customers apply through FortisBC[9].
- Gas heat. FortisBC's dual fuel rebate pays up to $4,000 to replace a gas furnace 15 or more years old with a heat pump and a new furnace, on installs from October 15, 2026. It cannot be combined with other FortisBC, provincial or federally funded rebates[10].
- Federal. The National Heat Pump Rebate pays $2,000, or up to $10,000 below median income, on installs from November 1, 2026[11].
- Income-qualified. The Energy Savings Program amount depends on the income level. See the program page[12].
The CleanBC rebate for switching a gas home to an all-electric heat pump closed for most homes on April 11, 2025. It continues at or north of 100 Mile House[13], and Kelowna is south of that line[9]. Better Homes BC says its pages are not being updated during the election period[12], so check amounts before you quote. More on the BC page.
What that means for your phone and follow-up
Kelowna has two busy seasons, no-heat calls in winter and no-cool calls in summer, plus first-time callers from a growing city. Next Truck by Tekton Digital runs your software's own tools to catch those calls:
- Every missed call gets a text back, including the call that rings out on a hot afternoon.
- Estimate follow-up keeps heat pump and dual fuel quotes alive while homeowners check eligibility.
- Review requests go out after every job, and from day 90 a maintenance plan can book AC tune-ups before the first hot week.
How we work with Kelowna HVAC companies
Dan Taylor meets Kelowna owners on video from Brantford, Ontario, with calls booked in Pacific time. Next Truck runs your software's own tools in your own accounts, in Jobber, Housecall Pro or ServiceTitan, and keeps them running. Tekton is new to BC and has no clients in Kelowna yet, so the work starts with the free Estimate Sweep: you see it run on your own shop before you pay for anything.
Common questions
Who supplies gas and electricity in Kelowna?
FortisBC supplies both. Its gas system serves the Okanagan Valley, and it sells electricity to about 154,270 direct customers in the Southern Interior, including Kelowna. That changes the paperwork: FortisBC electric customers apply to FortisBC for the Home Renovation Rebate on a heat pump.
How hot does Kelowna get for AC sizing?
The BC Building Code sets Kelowna's July design temperature at 33°C, five degrees above Vancouver City Hall. Environment Canada's 1981 to 2010 normals give 153 cooling degree days at the airport and 237 at the Burnetts Nursery station. Cooling is a real part of the year here.
Is there a heat pump rebate for a gas-heated home in Kelowna?
Yes, through FortisBC. The dual fuel rebate pays up to $4,000 for a heat pump with a new high-efficiency gas furnace, replacing one at least 15 years old, on installs from October 15, 2026. The CleanBC all-electric rebate for gas homes ended for most homes on April 11, 2025.
Does the new federal heat pump rebate apply in Kelowna?
Yes, for installs on or after November 1, 2026. It pays $2,000, or up to $10,000 for households below median income, through a portal that opens in early 2027. An HVAC contractor must install the heat pump. FortisBC says its dual fuel rebate cannot be combined with federally funded rebates.
Have you worked with other Kelowna HVAC companies?
Not yet. Tekton is new to BC and has no clients in Kelowna. The work starts with the free Estimate Sweep, so you see it run on your own shop before you pay for anything.
Sources
Every fact on this page was checked against these sources on .
- Statistics Canada, Census Profile 2021, Kelowna census subdivision (2021A00055935010): population 2021 and 2016, percentage change, accessed November 3, 2026.
- iNFOnews, Kelowna, Kamloops among three fastest-growing larger cities in Canada, new census data shows (February 9, 2022), accessed November 3, 2026.
- FortisBC Energy Inc., Annual Information Form 2024, accessed November 3, 2026.
- FortisBC Inc., Annual Information Form 2024, accessed November 3, 2026.
- BC Building Code 2018, Division B, Appendix C, Table C-2, Climatic Design Data, accessed November 3, 2026.
- Environment and Climate Change Canada, Canadian Climate Normals 1981 to 2010, BC stations, degree days below 18°C, with the same query for degree days above 18°C, accessed November 3, 2026.
- FortisBC, More power coming to FortisBC electricity customers in downtown Kelowna (October 1, 2025), accessed November 3, 2026.
- Home Performance Stakeholder Council, BC Hydro and FortisBC Heat Pump Rebate and Requirement Changes, Effective May 1, 2025, accessed November 3, 2026.
- Better Homes BC, Home Renovation Rebate Program (where to apply, and the northern region at or north of 100 Mile House, latitude 51.628°N), accessed November 3, 2026.
- FortisBC, Dual fuel heating system rebate, accessed November 3, 2026.
- Government of Canada, One million home energy retrofits: the National Heat Pump Rebate (modified November 2, 2026), accessed November 3, 2026.
- Better Homes BC, Energy Savings Program, accessed November 3, 2026.
- Home Performance Stakeholder Council, CleanBC Better Homes Rebate Program Changes, Effective April 11, 2025, accessed November 3, 2026.
Nearby areas
Other areas we serve
Who we work with in Kelowna, British Columbia
Next Truck
Catch every Kelowna call, in the coldest week and the hottest.
We run your software's own tools for you, in your accounts, then keep them running.
If you like what the sweep books, Next Truck keeps doing it every month: $2,499 to set up, then $1,199 a month, +HST. Month to month, and everything stays yours if you leave.
Get the free Estimate Sweep
Increase revenue: every lead caught day or night, outstanding estimates reactivated, maintenance and service calls booked from the customers you already have. Cut expenses: the answering service goes, and your on-call tech is woken only for a real emergency. Free up admin time: we do the follow-up for your office. All in your company's name. It starts with a free 14-day Estimate Sweep of your unsold estimates and the customers due for a tune-up. Free, no contract, no card. Four shops a month.
- You see every text first, and the first 15 go out before the rest
- Missed-call text-back runs for the same 14 days
- At day 14 we take 20 minutes to go through what got booked