Vancouver, BC
Next Truck for Vancouver HVAC companies
Vancouver homeowners call with heat pump and rebate questions before they ask for a quote, and the company that answers first gets the job.
Facts checked by Dan Taylor. See the sources.
The short answer
Next Truck by Tekton Digital runs the software tools that catch and keep customers for HVAC companies across Canada, Vancouver among them. New low-rise homes in Vancouver must heat with electricity, and owners of older gas-heated homes call with questions about dual fuel and the new federal heat pump rebate. Dan Taylor works with Vancouver owners on video, starting with the free Estimate Sweep, and runs missed-call text-back and estimate follow-up in the owner's own accounts.
Vancouver, British Columbia at a glance
- Population
- 662,248 (2021 census)[1]
- How we meet
- On video, with Dan Taylor. In person only in Brantford, Brant County, Ancaster, Burlington, Oakville and Waterdown.
- Works with
- HVAC and home comfort companies across Canada
- First step
- The free Estimate Sweep
Vancouver counted 662,248 people in the 2021 census, up 4.9% from 631,486 in 2016[1].
What heats and cools Vancouver
Natural gas comes from FortisBC, whose system serves Metro Vancouver and the Fraser Valley[2]. Electricity comes from BC Hydro[3]. The BC Building Code uses 2,825 heating degree days a year at Vancouver City Hall, with a July design temperature of 28°C[4]. Environment Canada's 1981 to 2010 normals give 2,818 heating degree days and 56 cooling degree days at Vancouver International Airport[5].
The local rule shapes the work. Since January 2022, new low-rise homes in Vancouver have needed electric equipment for space and water heating, and City Council kept that rule in November 2024[6]. For an HVAC company, that means heat pump work in new homes, and rebate questions from owners of older gas-heated homes.
The BC Coroners Service found that the Vancouver health area had one of the three highest death rates in the 2021 heat dome, and that 98% of deaths across BC happened indoors[7].
The rebates Vancouver owners will be asked about
- Electric heat. The Home Renovation Rebate pays up to $4,000 when a heat pump heats 80% of the home or more, and $1,500 at 50%[8].
- Gas heat. FortisBC's dual fuel rebate pays up to $4,000 to replace a gas furnace 15 or more years old with a heat pump and a new furnace, on installs from October 15, 2026. It cannot be combined with other FortisBC, provincial or federally funded rebates[9].
- Federal. The National Heat Pump Rebate pays $2,000, or up to $10,000 below median income, on installs from November 1, 2026[10].
- Income-qualified. The Energy Savings Program amount depends on the income level. See the program page[11].
The CleanBC rebate for switching a gas home to an all-electric heat pump closed for most homes on April 11, 2025[12]. Better Homes BC says its pages are not being updated during the election period[11], so check amounts before you quote. More on the BC page.
What that means for your phone and follow-up
A homeowner choosing between an all-electric heat pump and dual fuel asks by phone first. Next Truck by Tekton Digital runs your software's own tools to catch those calls:
- Every missed call gets a text back.
- Estimate follow-up keeps heat pump and dual fuel quotes alive while homeowners check eligibility.
- Review requests go out after every job, and from day 90 a maintenance plan can book heat pump tune-ups before the first warm week.
How we work with Vancouver HVAC companies
Dan Taylor meets Vancouver owners on video from Brantford, Ontario, with calls booked in Pacific time. Next Truck runs your software's own tools in your own accounts, in Jobber, Housecall Pro or ServiceTitan, and keeps them running. Tekton is new to BC and has no clients in Vancouver yet, so the work starts with the free Estimate Sweep: you see it run on your own shop before you pay for anything.
Common questions
Can new homes in Vancouver still heat with natural gas?
New low-rise homes cannot. Since January 2022, the City of Vancouver has required electric equipment for space and water heating in new low-rise residential buildings, and City Council voted in November 2024 to keep the rule. Gas cooking is still allowed. Existing gas-heated homes can keep their furnaces or move to a heat pump.
Is there a rebate for a heat pump in a gas-heated Vancouver home?
Yes, through FortisBC. The dual fuel rebate pays up to $4,000 for a heat pump with a new high-efficiency gas furnace, replacing one at least 15 years old, on installs from October 15, 2026. The CleanBC all-electric rebate for gas homes ended for most homes on April 11, 2025.
Does the new federal heat pump rebate apply in Vancouver?
Yes, for installs on or after November 1, 2026. It pays $2,000, or up to $10,000 for households below median income, through a portal that opens in early 2027. An HVAC contractor must install the heat pump. FortisBC says its dual fuel rebate cannot be combined with federally funded rebates.
How much cooling does Vancouver need?
Environment Canada's 1981 to 2010 normals give 56 cooling degree days at Vancouver International Airport, and the BC Building Code sets a July design temperature of 28°C at City Hall. With so few cooling degree days, no-cool calls bunch into a handful of hot days. Missed-call text-back keeps those callers waiting for you.
Have you worked with other Vancouver HVAC companies?
Not yet. Tekton is new to BC and has no clients in Vancouver. The work starts with the free Estimate Sweep, so you see it run on your own shop before you pay for anything.
Sources
Every fact on this page was checked against these sources on .
- Statistics Canada, Census Profile 2021, Vancouver census subdivision (2021A00055915022): population 2021 and 2016, percentage change, accessed November 3, 2026.
- FortisBC Energy Inc., Annual Information Form 2024, accessed November 3, 2026.
- BC Hydro, Lower Mainland annual report 2022, accessed November 3, 2026.
- BC Building Code 2018, Division B, Appendix C, Table C-2, Climatic Design Data, accessed November 3, 2026.
- Environment and Climate Change Canada, Canadian Climate Normals 1981 to 2010, BC stations, degree days below 18°C, with the same query for degree days above 18°C, accessed November 3, 2026.
- Daily Hive, City of Vancouver to continue natural gas ban for heating new homes after all (November 28, 2024), accessed November 3, 2026.
- BC Coroners Service, Extreme Heat and Human Mortality: A Review of Heat-Related Deaths in B.C. in Summer 2021 (June 7, 2022), accessed November 3, 2026.
- Home Performance Stakeholder Council, BC Hydro and FortisBC Heat Pump Rebate and Requirement Changes, Effective May 1, 2025, accessed November 3, 2026.
- FortisBC, Dual fuel heating system rebate, accessed November 3, 2026.
- Government of Canada, One million home energy retrofits: the National Heat Pump Rebate (modified November 2, 2026), accessed November 3, 2026.
- Better Homes BC, Energy Savings Program, accessed November 3, 2026.
- Home Performance Stakeholder Council, CleanBC Better Homes Rebate Program Changes, Effective April 11, 2025, accessed November 3, 2026.
Nearby areas
Other areas we serve
Who we work with in Vancouver, British Columbia
Next Truck
Catch every Vancouver call, on the coldest morning and the hottest afternoon.
We run your software's own tools for you, in your accounts, then keep them running.
If you like what the sweep books, Next Truck keeps doing it every month: $2,499 to set up, then $1,199 a month, +HST. Month to month, and everything stays yours if you leave.
Get the free Estimate Sweep
Increase revenue: every lead caught day or night, outstanding estimates reactivated, maintenance and service calls booked from the customers you already have. Cut expenses: the answering service goes, and your on-call tech is woken only for a real emergency. Free up admin time: we do the follow-up for your office. All in your company's name. It starts with a free 14-day Estimate Sweep of your unsold estimates and the customers due for a tune-up. Free, no contract, no card. Four shops a month.
- You see every text first, and the first 15 go out before the rest
- Missed-call text-back runs for the same 14 days
- At day 14 we take 20 minutes to go through what got booked