Tekton Digital Master Terms
Version 2026-11-02. These terms apply to every Tekton Digital client, whether the work is sold as Tekton Sites or Tekton Growth. They never change client to client. Everything that changes (the package, the plan, the investment, the term, any add-on) lives in the signed Order Form.
Tekton Digital is a sole proprietorship operated by Dan Taylor, Brantford, Ontario, dan@tektondigital.ca ("Tekton"). The business named in the Order Form is the "Client."
1. How this agreement fits together
1.1 The agreement between Tekton and the Client is made of: - (a) the signed Order Form, which says what the Client is buying, for how much, and for how long; - (b) any Schedules attached to the Order Form (build scope, add-ons, instalments, performance option); - (c) any Change Orders signed or confirmed by email after the Order Form; and - (d) these Master Terms.
1.2 If two parts disagree, the more specific one wins, in this order: the latest Change Order on that subject, then the Order Form, then its Schedules, then these Master Terms.
1.3 Signing the Order Form accepts these Master Terms at the version named on it. A later version of the Master Terms applies to the Client only if both Parties agree in writing.
2. Words used in this agreement
- Build: the one-time work in the Order Form, such as a website, a Systems build or a Growth Engine Build.
- Launch Date: the day the Build goes live (on the Client's domain, or in the Client's accounts for Systems tools) after the Client approves it.
- Plan or Seat: the monthly service in the Order Form (for example Sites Covered, Sites Climbing, Systems upkeep, Growth or Scale).
- Add-on: any extra one-time or monthly item added in the Order Form or a Change Order.
- Deliverables: the finished website, pages, copy, images and other material Tekton makes specifically for the Client.
- Third-party charges: what outside companies charge for their products, such as domains, booking software, job software, ad spend, stock photos or paid plugins.
- In writing: signed on paper, signed electronically, or confirmed by email from the addresses in the Order Form.
3. The work
3.1 Tekton does the work in the Order Form in a professional and workmanlike way.
3.2 The Client provides what the work needs on time: logo, photos, business facts, approvals and account access. When an input is late, the dates that depend on it move by the same amount.
3.3 Approvals. Tekton sends a preview before anything goes live. The Client approves it or sends one list of changes. The Order Form or Build scope sets how many rounds of changes are included.
3.4 Accuracy of the Client's content. The Client is responsible for the facts, prices, claims and images it supplies or approves, and confirms it has the rights to use them. A Client in a regulated profession (for example physiotherapy, chiropractic or massage therapy) is responsible for checking its pages and ads against its regulator's advertising standards before approving them.
4. Changes and add-ons
4.1 Anything not written in the Order Form is outside the scope of this agreement.
4.2 To add, remove or change anything (an add-on, a plan or seat change, a new page, a change in the investment), the Parties use a Change Order. An email from the Client saying "yes" to a Change Order Tekton sent counts as confirmed.
4.3 Tekton never starts paid extra work without a confirmed Change Order. Small requests outside the plan's included change time are billed at the hourly rate in the Order Form, and Tekton says so before starting.
4.4 A plan or seat change takes effect at the start of the next billing month unless the Change Order says otherwise.
5. Payment
5.1 All amounts are in Canadian dollars and exclude sales tax. Tekton adds HST (or the sales tax of the Client's province) at the applicable rate and shows its registration number on every invoice.
5.2 Monthly plans and seats are billed monthly in advance. One-time amounts are due on the dates in the Order Form. Invoices are due on receipt.
5.3 If an invoice is more than fourteen (14) days overdue, Tekton may pause the work on written notice until it is paid, and the overdue amount accrues interest at 1.5% per month (18% per year).
5.4 Third-party charges are the Client's. The Client pays them directly, or Tekton passes them through at cost with no markup. Tekton will not take on any single third-party charge over $100 without the Client's approval. Ad spend is always paid by the Client directly to the ad platform and is never part of Tekton's investment.
6. Accounts and access
6.1 Accounts that belong to the Client's business stay in the Client's name and control: its Google Business Profile, ad accounts, job or booking software, email list and social profiles. Tekton works in them with manager or user access the Client grants, and gives that access back when the agreement ends.
6.2 Where the Order Form says Tekton hosts the site or registers the domain, Tekton holds those services on the Client's behalf and transfers them as set out in the Order Form.
6.3 Tekton keeps the Client's passwords and access secure and uses them only to do the work.
7. Ownership
7.1 The Build. When the Build is paid in full, Tekton assigns the Deliverables to the Client. Until then Tekton owns them.
7.2 Monthly work. Pages, posts, copy and other material made during a month of the plan or seat belong to the Client once that month is paid.
7.3 Tekton's tools. Tekton keeps its own templates, code, systems, processes and know-how, including anything it built before or outside this agreement. Where any of it is part of a Deliverable, the Client gets a permanent, royalty-free licence to use it for the Client's own business.
7.4 Third-party items (themes, plugins, fonts, stock media, software) stay under their own licences.
7.5 Portfolio. Tekton may show the work and name the Client as a client. The Client can withdraw this for any item by asking in writing.
8. Client data, privacy and messages
8.1 The Client owns all customer, lead, booking and contact data collected through its site, forms and connected tools. Tekton uses that data only to do the work, protects it with reasonable safeguards, and follows Canada's private-sector privacy law (PIPEDA) when handling it.
8.2 When the agreement ends, Tekton exports the Client's data to the Client at no charge where Tekton controls or can reasonably reach the export, then deletes its working copies within sixty (60) days unless the law requires otherwise.
8.3 Messages to the Client's customers (review requests, missed-call text-back, email or text campaigns) go out in the Client's name. The Client confirms it has the consent Canada's Anti-Spam Legislation (CASL) requires for each contact it gives Tekton. Tekton includes the sender's identity and a working unsubscribe in every commercial message and honours unsubscribes.
9. Confidentiality
Each Party keeps the other's non-public business information private and uses it only for this agreement. This does not cover information that is already public, was already known to the receiving Party, or must be disclosed by law. This section survives the end of the agreement.
10. Results
10.1 Tekton guarantees the work it performs each month and any leading metric agreed in writing in the Order Form. Tekton does not guarantee search rankings, traffic, leads, bookings, sales or revenue. Those depend on things outside Tekton's control, including the Client's market, season, pricing, capacity and follow-up, and the decisions of companies such as Google.
10.2 For thirty (30) days after the Launch Date, Tekton fixes defects in the Build (features that do not work as agreed) at no charge.
11. Liability
11.1 Neither Party is liable for indirect, incidental, special or consequential losses, or for lost profits, revenue or data.
11.2 Tekton's total liability for all claims under this agreement is limited to the amounts the Client paid Tekton for the month in which the claim arose.
11.3 These limits do not reduce the Client's obligation to pay amounts owed.
12. Ending the agreement
12.1 How and when each part ends normally is set in the Order Form.
12.2 Either Party may end the agreement if the other materially breaches it and does not fix the breach within fifteen (15) days of written notice. Non-payment is a material breach.
12.3 If the Client ends the Build after work has started, Tekton keeps payment for work performed and any third-party charges already committed, up to the full Build investment.
12.4 When the agreement ends, the Client pays all amounts owed to that date; Tekton completes the hand-over set out in the Order Form and section 8.2, and returns account access under section 6.1.
12.5 Sections 7, 8, 9, 10, 11 and 12 survive the end of the agreement.
13. General
13.1 Tekton is an independent contractor. Nothing here creates employment, a partnership or a joint venture.
13.2 Notices are given by email to the addresses in the Order Form, or another address a Party gives in writing.
13.3 Neither Party is responsible for a delay caused by events outside its reasonable control (such as outages at a hosting or software provider), as long as it tells the other Party and resumes as soon as it can.
13.4 Neither Party may transfer this agreement without the other's written consent, except that Tekton may transfer it to a company it controls if it gives notice.
13.5 This agreement is the whole agreement on its subject and replaces earlier proposals and discussions. Changes must be in writing.
13.6 Ontario law and the federal laws of Canada that apply there govern this agreement. It may be signed electronically and in counterparts, which together form one agreement.